Tenant Management

Critical components of tenant management

In Link Cloud, the terms “tenant” and “facility” are used interchangeably to refer to healthcare organizations configured within the system. Each tenant/facility is identified by a unique facilityId that must be consistent across all services to ensure proper functionality.

Tenant Service

The Tenant service acts as the primary entry point for configuring organizations within Link Cloud. It maintains core facility configurations and generates events for scheduled measure reporting periods.

Core Tenant Configuration Elements

  • Facility ID (unique identifier used across all services; two modes: NHSN ORG ID (5 digits) or Custom ID (alphanumeric plus hyphens))
  • Facility Name
  • Creation and Modification dates
  • Scheduled Tasks
  • Monthly Reporting Plans
    • Report Types
    • Reporting Periods
    • Submission Schedules

Cross-Service Tenant Configuration

A fully functional tenant requires configuration across multiple services. Each service maintains its own tenant-specific configurations using the facilityId as the linking identifier.

Service-Specific Configurations

Tenant Service

  • Basic facility information
  • Reporting schedules
  • Monthly reporting plans
  • Multi-measure reporting configurations
  • NHSN ORG ID enforcement flag

Data Acquisition Service

  • Data source configurations
  • Query parameters
  • Resource type settings
  • Data collection schedules

Measure Evaluation Service

  • Measure specifications
  • Evaluation schedules
  • Performance settings
  • Output configurations

Report Generation Service

  • Report templates
  • Output format preferences
  • Delivery settings
  • Generation schedules

Notification Service

  • Email notification settings
  • Recipient lists
  • Alert preferences
  • Communication channels

Census Services

  • Facility identification
  • Facility ID linking
  • Tenant API endpoint configuration
  • Base service URLs
  • Patient Census Management
  • FHIR List query frequency settings
  • Admission tracking parameters
  • Discharge monitoring configurations
  • Patient information retention policies

Query Dispatch Service

  • Facility Configuration
  • Facility ID mapping
  • FHIR endpoint connections
  • Resource query parameters
  • Query Timing Management
  • Discharge lag period settings
  • Resource query scheduling
  • Data settlement wait times
  • Query retry parameters
  • Resource Query Settings
  • FHIR resource type configurations
  • Query batch sizes
  • Performance optimization parameters
  • Resource filtering rules

Important Notes

  1. Creating a tenant configuration in the Tenant service alone does not create a fully functional tenant. Additional configuration in other services is required.
  2. The facilityId must be consistent across all services to ensure proper system integration and functionality.
  3. Each service captures and manages different aspects of a tenant’s configuration, working together to provide complete functionality.

Best Practices

Configuration Management

  • Ensure all required services are properly configured for each tenant
  • Maintain consistent facilityId usage across services